Microsoft Axapta 3.0 Service Pack 3 stops printing a BOM- How to Resolve

Summary: Consider the following scenario:

  • You create a Bill of Materials (BOM) in Microsoft Business Solutions - Axapta Service Pack 3 (SP3).
  • This BOM contains more than three BOM sub-levels.
  • A particular item occurs more than three times in this BOM.
  • You print the BOM by using the BOM designer or by using Inventory management.
  • When you print this BOM, Microsoft Axapta 3.0 stops printing the BOM after the third occurrence of the repeated item. You expect Microsoft Axapta 3.0 to print the whole BOM.

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    Manual Solutions

    Hotfix information

    A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem.

    To resolve this problem immediately, contact Microsoft Business Solutions Technical Support to obtain the hotfix. You can log on to the Microsoft Business Solutions Support site and create a new support request. To do this, visit the following Microsoft Web site: https://mbs.microsoft.com/support/newstart.aspx You can also contact Microsoft Business Solutions Technical Support by telephone at (888) 477-7877.

    Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Business Solutions Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

    If you are a customer and if you do not have a Premier Support Agreement with Microsoft, you must contact your partner to obtain this hotfix.

    Installation information

    If you have customizations to one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  • Review the changes that are documented in the .xpo file.
  • Apply these changes in a test environment before you apply the hotfix in a production environment.
  • For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base: 893082 How to install a Microsoft Dynamics AX Hotfix

    Prerequisites

    You must have Service Pack 3 for Microsoft Business Solutions - Axapta 3.0 installed to apply this hotfix.

    Removal information

    You cannot remove this hotfix.

    Restart requirement

    If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

    Objects that are affected

    This hotfix affects the following objects:
  • Classes\BOMHierarchy
  • Classes\BOMHierarchyReport
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    by zine1194693 | 2016-05-27 10:50